Scam Alert - April 15, 2024

❗️SCAM ALERT!❗️

We are receiving reports of scam calls targeting Huntsville Utilities customers. The caller states service is about to be cut off unless the customer calls 888-912-0560 to make a payment.

THIS IS NOT A HUNTSVILLE UTILITIES NUMBER! IT IS A SCAM!

DO NOT CALL THIS NUMBER TO MAKE A PAYMENT!

Remember that we DO NOT call and threaten imminent disconnect, nor do we accept gift cards or prepaid debit cards as payment.

If you receive such a call, hang up. DO NOT give them any personal financial information!

If you believe you have been the victim of a scam, contact your financial institution and local law enforcement immediately.

Please share this information with friends and family, especially the elderly and those who are not very tech savvy. 
Huntsville Utilities Administration Building

112 Spragins Street, Huntsville, AL 35801 | Map

Electric, Gas, or Water Service Outages

256-535-4448

Main Utilities Numbers

Local: 256-535-1200 | Toll Free: 1-866-478-8845