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Key Facts and Figures

HU By The Numbers
Gas
The HU Gas System serves a total of 63,978 Gas Customers.
  • 57,872 Residential
  • 6,077 Commercial
  • 29 Industrial and Transportation
Water
The HU Water System serves a total of 109,115 Water Customers.
  • 97,629 Residential
  • 11,398 Commercial
  • 88 Industrial and Government
Electric
The HU Electric System serves a total of 226,310 Electric Customers.
  • 201,447 Residential
  • 24,114 Commercial and Industrial
  • 749 Street and Outdoor Lighting

Customer Numbers as of Sep 1, 2024

HU OperationsOperational efficiency and customer service remain our top priority. There are 780 total HU employees, which is an average of 1 HU Employee for every 810 Customers. The HU Facilities Department maintains 4 major buildings and 32 field sites within the HU 800+ mile service area. In HU's vehicle fleet there are stripes on the side to identify different departments associated with those vehicles. Yellow is natural gas, Green is joint, Blue is water and Red is electric.  

HU Trucks Lined Up
Huntsville Utilities Administration Building

112 Spragins Street, Huntsville, AL 35801 | Map

Electric, Gas, or Water Service Outages

256-535-4448

Main Utilities Numbers

Local: 256-535-1200 | Toll Free: 1-866-478-8845