We want to give you a heads up about a spike in scam activity targeting customers.

The scammer calls and states you are eligible for a discount on your utility bill, and in order to activate it, you need to give the caller your banking information or other type of payment information.

If you receive this type of call, JUST HANG UP! It is an attempt to gain access to your banking and other financial accounts!

If you feel you have been the victim of a scammer, contact your financial institutions and local law enforcement immediately.

You can always check the status of your account through the My Account feature of our website (www.hsvutil.org) or by calling the Customer Information Center at 256-535-1200.