My Account
Report a Problem
Outages
Contact Us
Customer Service Fee Summary
HUNTSVILLE UTILITIES ▬ CUSTOMER SERVICE FEES Effective January 2, 2024.
| New Accounts | |
| Standard Residential Security Deposit | $300 |
| Retention of Standard Residential Security Deposit | 3 Years |
| Partial Deposit Refunded After Three Years Good History ($100 Remains To Secure Account) | $100 |
| Account Set-Up Or Transfer | $55 |
| Accelerated Account Set-Up Or Transfer | $130 |
| Second Trip Account Set-Up Or Transfer | $55 |
| After Hours, Holiday, And Weekend Account Set-Up Or Transfer | $225 |
| DER Program Participation Set-Up | $250 |
| Meter Reading Fees | |
| Re-Read Meter (Customer Request), If Accurate (No Charge If Inaccurate) | $45 |
| Re-Read Meter (Inaccessible) | $45 |
| Collection Fees | |
| Reconnection Fee (AMI Meter) | $70 |
| Reconnection Fee (Non-AMI Meter) | $105 |
| Reconnection Fee After Hours, Weekends, Holidays | $240 |
| Returned Check Fee | $30 |
| Inspect And Reseal Meter Base | $150 |
| Meter Tampering/Unauthorized Usage* | $250 |
| *Subject To Change In City Ordinance Increasing To $500 Each Occurrence |
| Electric Department Service Fees | |
| Service Lines | |
| Accelerated Overhead Electric Service | $530 |
| Accelerated Underground Electric Service | $530 |
| UTPL and CTPL Deposit | $600 |
| UTPL-Utility Temporary Pole Installation (HU Pole) | $345 |
| CTPL-Customer Temporary Pole Installation (Customer's Pole) | $345 |
| Monthly Rental UTPL | $30/month |
| Temp To Perm | $115 |
| Electric Department Service Fees | |
| Collection Fees | |
| Reconnect A Paid Delinquent Account At Pole/Weatherhead | $320 |
| Electric Department Service Fees | |
| Miscellaneous Fees | |
| Operate Cutoff/On/Tap Up Customer Request | $145 |
| Meter Maintenance/Test At Customer's Request (If Accurate) | $205 |
| Install Secondary Lightning Protector | $95 |
| Kill Service | No Charge |
| Electric Department Service Fees | |
| Blanket ATC Fees | |
| New O.H. Transformer & O.H. Service (Residential) | $1,200 |
| New O.H. Transformer & U.G. Service (Residential) | $1,650 |
| New O.H. Transformer & O.H. Service (Commercial) | $1,970 |
| New O.H. Transformer & U.G. Service (Commercial) | $2,660 |
| Upgrade Transformer/Install U.G. Service (Residential) | $1,100 |
| O.H. Transformer Up/Down (Temp) | $230 |
| U.G. 1PH Padmounted Transformer (Temp) | $775 |
| Convert O.H. Service To U.G. Service | $215 |
| Large Secondary Pedestal & (35') Secondary Cable | $865 |
| U.G. 3PH Padmounted Transformer (Temp) | $2,365 |
| Gas Department Service Fees | |
| New Tap Fees | |
| Install 1" Residential Gas Service PE Line Tap And Meter All Loads | $865 |
| Install 1" Commercial Gas Service Line Tap And Meter | $1,225 |
| Install 2" Commercial Gas Service PE Line Tap And Meter | $1,490 |
| Install 4" Commercial Gas Service PE Line Tap And Meter | $2,040 |
| Gas Department Service Fees | |
| Extra Pipeline Footage | |
| Per Foot Charge To Relocate Or Install 1" Gas Service Line Above The Stated Maximum 100 Feet | $20 |
| Per Foot Charge To Relocate Or Install 2" Gas Service Line Above The Stated Maximum 100 Feet | $25 |
| Per Foot Charge To Relocate Or Install 4" Gas Service Line Above The Stated Maximum 100 Feet | $40 |
| Gas Department Service Fees | |
| Miscellaneous Fees | |
| Meter Test (Gas) Only At Customer's Request (If Accurate) | $50 |
| Change Meter Per Customer Request | $195 |
| Pilot Lighting On Active Account At Customer's Request | $35 |
| Pilot Lighting On Active Account At Customer's Request After Hours | $65 |
| Install Extra Gas Meter Bar And Meter On Existing Service At Customer's Request | $225 |
| Kill Service Per Customer's Request | No Charge |
| Water Department Service Fees | |
| New Tap Fees | |
| Install 1" Tap (5/8" Meter)*** | $1,475 |
| Install 1" Meter After Initial Installation (Extra Sub Domestic Or Irrigation) | $805 |
| Install 1" Meter At The Same Time As Initial Installation (Extra Stub, Domestic Or Irrigation) | $615 |
| Each Additional 5/8" Meter After First Stub | $615 |
| Upgrade To 1" Meter From 5/8" Meter | $755 |
| Install 2" Tap And Meter | $4,115 |
| Install 2" Meter On Existing Service Line After Initial Installation (Extra Stub) | $3,225 |
| Install 2" Meter On New Service At Time Of Initial Installation (Extra Stub) | $3,135 |
| Water Department Service Fees | |
| Backflow Preventors | |
| Replace 1" Or Smaller Backflow Preventor (Dual Check Valve) | $175 |
| Replace 1.5" Backflow Preventor (Dual Check Valve) | $275 |
| Replace 2" Backflow Preventor (Dual Check Valve) | $665 |
| Water Department Service Fees | |
| SDC Fees For Domestic Meters (Portion Paid At Time Of Meter Installation) | |
| Residential (1" Or Less) | $220 |
| 2 Inch | $385 |
| 3 Inch | $440 |
| 4 Inch | $550 |
| 6 Inch | $660 |
| 8 Inch | $770 |
| 10 Inch | $825 |
| Larger Than 10 Inch | $935 |
| *Does Not Apply To Customers That Have Already Paid Full Amount Per Lot In Hampton Cove And Knox Creek |
| Water Department Service Fees | |
| Fire Hydrant Damage Deposit Fees | |
| 1" Fire Hydrant Deposit, Includes Cost Of Meter And Testing Fee | $630 |
| 3" Fire Hydrant, Includes Cost Of Meter And Testing Fee | $2,490 |
| Water Department Service Fees | |
| Miscellaneous Fees | |
| Raise Or Lower Meter Box | $265 |
| Replace Meter Lid (1" Or Smaller) | $90 |
| Replace Meter Box And Lid (1" Or Smaller) | $220 |
| Replace Meter Lid 1.5" Or 2" | $205 |
| Replace Meter Box And Lid 1.5" Or 2" | $1,060 |
| Replace Cut-Off Valve Per Customer's Request | $170 |
| Meter Test At Customer's Request (If Accurate, No Charge If Inaccurate) | $165 |
| Unauthorized Water Use** | $250 |
| Unauthorized Valving Or Tampering** | $250 |
| Damaged Services Or Mains - Damage Work Order (DWO)* | TBD |
| Replace Damaged Or Missing Water Meters (5/8") | $230 |
| Replace Damaged Or Missing Water Meters (1") | $300 |
| Replace Damaged Or Missing Water Meters (1.5") | $575 |
| Replace Damaged Or Missing Water Meters (2") | $755 |
| *Damages That Occur On A Service Line Or Main Line Will Result In A DWO Being Generated, Water Engineering Services Prepares An Actual Cost Estimate To Bill Responsible Party | |
| **Subject To Change In City Ordinance Increasing To $500 Each Occurrence | |
| ***We no longer offer a 5/8" sprinkler/irrigation meter option. |
Huntsville Utilities is an equal opportunity residential utility service provider. We do not discriminate in the terms, conditions, or provision of services based on race, color, religion, sex, disability, familial status, or national origin.