General Inquiry

If you need to report a power outage please call 256-53-LIGHT (256) 535-4448

General Inquiry

Please complete this form and you will be contacted back through email or by phone. You can expect a response within 24-48 hours, during our normal hours of operation. PLEASE NOTE: Do not use this form to request username/password information. For security reasons, we cannot send you that information via email. If your inquiry is in regards to online account access, please call the Customer Information Center at 256-535-1200.

Huntsville Utilities Administration Building

112 Spragins Street, Huntsville, AL 35801 | Map

Electric, Gas, or Water Service Outages

256-535-4448

Main Utilities Numbers

Local: 256-535-1200 | Toll Free: 1-866-478-8845